Error messages: ClientSpace and PrismHRAPI Staffing Placement Refresh
When ClientSpace cannot communicate with the PrismHR API while using the “Refresh Placement List” functionality, an error message is displayed: "Unable to retrieve list (Error Code: {Error Code}). Please contact your ClientSpace Administrator."
Use the following table for the Error Code and its meaning.
| Error Code | Meaning | Message |
|---|---|---|
| Error [900] | (no "peo_id" in querystring and no “Secondary ID" found on “PRISMHRAPI” APIConfig) | Unable to retrieve list (Error Code: 900). Please contact your ClientSpace Administrator. |
| Error [901] | (could not retrieve APIConfig by AppCode) | Unable to retrieve list (Error Code: 901). Please contact your ClientSpace Administrator. |
| Error [902] | (could not obtain a LoginResponse via APIConfig endpoint) | Unable to retrieve list (Error Code: 902). Please contact your ClientSpace Administrator. |
| Error [903] | (obtained a LoginResponse but no PlacementList returned via clientID & employeeID) | Unable to retrieve list (Error Code: 903). Please contact your ClientSpace Administrator. |
| Error [904] | (obtained PlacementListXml but no PlacementListResponse node) | Unable to retrieve list (Error Code: 904). Please contact your ClientSpace Administrator. |
| Error [905] | (no "peo_id" in querystring and no “Secondary ID" found on “PRISMHRAPI” APIConfig) | Unable to retrieve list item (Error Code: 905). Please contact your ClientSpace Administrator. |
| Error [906] | (could not retrieve APIConfig by AppCode) | Unable to retrieve list item (Error Code: 906). Please contact your ClientSpace Administrator. |
| Error [907] | (could not obtain a LoginResponse via APIConfig endpoint) | Unable to retrieve list item (Error Code: 907). Please contact your ClientSpace Administrator. |
| Error [908] | (obtained a LoginResponse but no Placement returned via vendorID, staffingClient, placementID) | Unable to retrieve list item (Error Code: 908). Please contact your ClientSpace Administrator. |
|
Error [909] |
(obtained PlacementXml but no PlacementResponse node) |
Unable to retrieve list item (Error Code: 909). Please contact your ClientSpace Administrator. |
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