You can configure email notification of calendar events using email templates in ClientSpace allowing for customization of the HTML email. If no calendar event template is published, the system generates email notifications as it always has. For help configuring a calendar event notification template, log an Extranet case.
Calendar events utilize a non-triggered email template. This template is used for both Internal and External (to ClientSpace) recipients.
To configure a calendar event notification template:
- Go to System Admin
> Email Templates.
The Email Templates dashboard opens. - Click Add.
The Add Email Template form opens.
- Complete the form fields.
| Type | Select System. |
| Template Code | Select CALEVENT. Template Code must be unique. |
| Template Name | Use Calendar Event. This name is displayed in the system lists. |
| Description | Provide a brief description. |
|
Subject, |
Replace fields are available in both Subject and Body. For more details, see Using replace fields. |
- Click Save.
The Email Template must be published. If the Template cannot be located (not published, Template Code incorrect), the default notification format is used.