Managing licenses in user profiles

Global Administrators can add and remove licenses directly from the User Details form. Only Global Administrators can access the License panel.

It’s important to update Licenses when:

adding a new user
a user’s responsibilities have changed
a user leaves your company

When you clone a user, their licenses apply to the new user profile.

To manage licenses in the user profile:

1. Go to System Admin > Users.

The Users dashboard opens.

2. Locate and select the targeted user.

The User Details form opens.

3. In the Action Center, select Licenses > Select Licenses.

The Add License dialog opens.

4. Select a license from the list. You can select multiple licenses. If a License is unavailable, log an Extranet case.
5. When finished, click Ok.

The newly selected license displays in the License pane of the Action center.

6. Click Save.