Configuring ClientSpace

The next part of the Slack configuration is to configure ClientSpace. The application configuration consists of two parts:

The Third Party Application (TPA) configuration
The user configuration.

To begin:

1. In ClientSpace, go to System Admin > Advanced > Third Party Applications.

The Third Party Application Configuration dashboard opens.

2. Click Add.

The New Third Party Application form opens.

3. Complete the form fields:

Name

Type Slack.

Private Token

Paste the Token that was generated during the Slash Command configuration in Slack. This is what identifies the Slack application as a valid third-party application.

4. Click Apply.

The Administration area of the form is auto-filled. Now you are ready to add users to the configuration.

To add users to your third-party application configuration:

1. In the Action Center, click Users.

The Third Party Application Users dashboard opens.

2. Click Add.

The Add Third Party User dialog box opens. This is where you add user records for each user who will connect through Slack.

3. Complete the fields:

System User

Select the ClientSpace user.

Third Party LoginID

Type the user's Slack ID.

4. Click Save.

The newly added user displays in the Third Party Application Users list.