ClientSpace Service Plans
ClientSpace has three service plans options: Bronze, Silver, and Gold. The plan you choose depends on how much extra personalized assistance with a ClientSpace Representative you require. For instance, if you are newer to ClientSpace, you might start out with a Gold service plan. Later, once you are more comfortable using ClientSpace, you might switch to a Bronze plan.
Some of the benefits of the various plans include:
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Monthly (Gold) or Quarterly (Silver) "check-in" calls with a ClientSpace Representative.
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Assistance setting up unlimited workflow channels (Silver and Gold).
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Assistance creating new dataforms, fields and links (Silver and Gold).
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Up to 4 hours per month of report configuration assistance (Silver) or unlimited report configuration assistance (Gold).
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Unlimited "How To" questions (Silver and Gold).
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Defect reporting and version updates (All Plans).
Detailed Service Plan Breakdowns
Review the complete list of offerings broken down by service plan option in the chart below:
How to Join a Plan
To join a plan, please contact your PrismHR CSM. If you have questions about our plans, please create an Extranet case.