Offboarding Workflow

The ClientSpace Offboarding Workflow package helps you efficiently process large numbers of employees, ensuring that you follow all required guidelines.

The Offboarding Workflow package includes:

  • Two fieldsets with 19 fields
  • Case Category and Case Type
  • Workflow Channel with 15 tasks
  • Email Templates
  • Business and field display rules to facilitate the process

Workflow flowchart

The offboarding process can be as complex or as simple as needed on a per-employee basis, with decision points dictating what tasks to generate.

The following steps are part of the workflow:

  • Termination in the payroll system
  • Benefits continuation
  • COBRA
  • Exit interviews
  • Severance
  • Access restriction
  • Unemployment
  • Carrier termination
  • Employee and Manager communication

Workflow Channel tasks

  • Terminate Employee in payroll system
  • Coordinate final paycheck details
  • Send offboarding paperwork to employee
  • Schedule exit interview
  • Complete exit interview
  • Send benefits continuation details
  • Send COBRA enrollment details
  • Notify carriers of employee termination
  • Restrict or disable login access
  • Send state specific unemployment information
  • Coordinate severance details
  • Confirm receipt of signed severance agreement
  • Confirm severance agreement is not revoked
  • Disburse severance package
  • Severance agreement denied or revoked

Email Templates

  • COVID-19 manager termination instructions
  • COVID-19 terminated employee resources