Configuring distribution groups for Email Integration with Office 365

To create distinct client Email Integration aliases with an Exchange mail server in Office 365, you first need to create custom distribution groups on your exchange mailbox. This topic walks you through the process of creating these unique groups.

To configure distribution groups for email integration:

1.

Log into Office 365 Online using an account that has administrative rights on the targeted mailbox.

2.

Go to the Admin Area of the account.

3.

Select Groups and choose Set up distribution lists and other Exchange groups in the Exchange Admin center.

4.

Choose Add new > Distribution group.

5.

Complete the Distribution group setup by adding the following:

DisplayName	Best practice is to make this the email address without the domain (@somewhere.com).
Alias	Best practice is to make this the same as the Display Name.
Email address	Generated automatically by the system but can be altered before you save.
Members	Add the primary mailbox to the Members area.

6.

Save the Group Record.

7.

Edit the record and select Delivery Management.

8.

Select Senders inside and outside of my organization.

9.

Save the record again.

The alias email address is now ready to use when configuring ClientSpace Email Integration alias records. These instructions require Admin access to the Exchange mailbox. Contact your Exchange administrator for help configuring these group options.