Adding accepted file types for file attachments

Specific files can be harmful to your computer, so ClientSpace provides a way for the admin to restrict what file types can be uploaded. If you encounter one of these restricted file types during an upload, the following message is displayed. However, if you want to allow certain file types, you do this through Lookups.

To add accepted file types:

  1. Determine the file type you need to upload.
  2. Go to System Admin > Lookups.
    The Lookups dashboard opens. Our example is filtered for the Lookup Group that determines which file extensions are accepted, ValidAttachExt. Review the list to ensure the file type in question is not there.

  1. Click Add.
    The Lookup Details form opens.

  1. Complete the form fields:

Group

Select ValidAttachExt.

Code and Decode

Enter the file extension.
  1. Click Save.