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What's new in this release: Release 169 Notes - November 2026

• Added Discussion Messages Widget to Client Service Cases

• Added Coverage Level Importing to the Group Benefits Import API

• Added Customer Sentiment to Case Discussion Messages

• Added Rules to Calculate Offered Benefit Plan Enrollment Counts

Last Month: Release 168 Notes - October 2026

• Added Special PrismHR Process for Importing Group Benefit Plans

• Added Ability to Embed Widgets Within Dataforms

• Added AI-Generated Case Discussion Responses

• Added Email Integration Case Discussion Linking

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